Just like any business, Girl Scouts have a protocol for who
to contact in case of a need or complaint. To keep a good
working relationship within our Green Oaks Girl Scout Unit,
leaders need to be aware of who to contact for what issue.
Please see the
Green Oaks Team Roster
for names and contact information for the ladies below. For
a leader to call Council directly instead of going through
the chain of command gets her nowhere and often she will
just have to leave a message at Council. Council usually
will not only not answer your question or
complaint, they will turn around and redirect the leader to
contact the person in her Service Unit that the leader
should have called in the first place. Below is a list of
Team members and the reasons that you should contact them:
School Coordinators
- These ladies should be the first person that you contact in
case of a need or complaint unless it is specific such as
registration, camping i.e. They will be the ones to help you
with running your troop and will sign off on your regular troop
activity requests. They are also the first to check over your
finance report before turning it into the Unit Finance Manager.
School Representative Director
- This Team member is the one that you turn to if you cannot get
an response from or have a conflict with your school coordinator.
Service Unit Manager
- If you have an issue and have not be able to resolve it with
your school coordinator or the director then you need to contact
the SUM. However this should ONLY be done after contacting the
others first. The Service Unit Manager is also the Team member
who signs off on out of town Troop Activity Requests.
Finance Manager
- If you have any questions about bank accounts, finance reports
or tax exempt numbers you need to contact his Team member.
(Please see
Finances)
Registrar
- She is the one that you turn to if you have any registration
questions, need deposit slips or need help with financial
assistance forms. (Please see
Registration Guidelines)
Outdoor Consultant
- You should
contact this lady if you need any type of outdoor event Troop
Activity Request signed or need help preparing your troop for a
Camporee or outdoor event.
GIFTS for Girls Chair
- During the GIFTS for Girls campaign she is one to contact for
questions, forms or other helps. (Please see
GIFTS
for Girls Campaign)
Fall Product Chair
- This Team member is the one to contact for questions or forms
for QSP and Nut program which make up the Fall Product
Campaign. (Please see the
Fall Product Campaign)
Cookie Chair
- She is the one that you contact about any questions concerning
cookies (not booths) and placing reorders during the cookie
campaign (Please see the
The Cookie Sale)
Cookie Booth Chair
- While cookie booths are going on you need to contact this Team
member to schedule, cancel and answer questions about cookie
booths. (Please see
Cookie
Booths)
Event
Registrar
- She is the one to contact to pay the deposit or balance for a
unit event such as Thinking Day. If you have questions
concerning the event then you need to contact the Team member
who is in charge of the event (Please see
Unit Events)
